Privacy Policy

How we collect, use, and protect your personal information

Effective Date

This Privacy Policy is effective as of June 17, 2025 and applies to all users of the Compatibility platform.

1. Information We Collect

Personal Information

  • Email address (required for account creation and login)
  • Name (first and last name for your profile)
  • Phone number (optional, for verification purposes)
  • Date of birth (optional, for age verification)
  • Bio (optional, for your profile)
  • Profile photos (optional, for your profile display)
  • Location information (optional, for matching with nearby users)

Assessment Data

  • Personality assessment responses (TIPI Big Five questionnaire)
  • Attachment style assessment responses
  • Core values selections
  • Communication style preferences

Technical Information

  • Basic session information to keep you logged in
  • Browser and device type (for compatibility)
  • IP address and related metadata (for security, fraud detection, and preventing abuse)

Security and Fraud Detection Data

To protect our platform and users, we collect and analyze:

  • IP addresses: Recorded for login attempts, registration, password resets, and account changes
  • User agent information: Browser and device details from authentication requests
  • Authentication patterns: Login frequency, failed attempts, and suspicious activity detection
  • Account activity logs: Timestamps and types of account modifications

This data is used solely for security purposes and is automatically processed to identify potentially fraudulent behavior, multiple fake accounts, or unauthorized access attempts.

2. How We Use Your Information

  • Create and maintain your user account
  • Calculate compatibility scores between users
  • Show you potential matches based on location and compatibility
  • Send important account notifications (email confirmations, password resets)
  • Improve our matching algorithm and user experience
  • Ensure platform security and prevent spam or abuse
  • Detect and prevent fraudulent activity, including fake accounts and unauthorized access
  • Monitor authentication patterns to protect user accounts from compromise
  • Investigate security incidents and potential violations of our terms of service

Note: We do not use your data for advertising, third-party analytics, or sell your information to other companies.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. The only information sharing that occurs is:

  • Your profile information (name, photos, bio) is visible to users you match with
  • Your compatibility scores may be shown to matched users
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of our users

Important: Your email address, phone number, and assessment responses are never shared with other users or third parties.

4. Data Security

We implement appropriate technical measures to protect your personal information, including:

  • Password hashing using bcrypt (your password is never stored in plain text)
  • Secure HTTPS connections for all data transmission
  • Database security and access controls
  • Regular security updates and monitoring

While we implement strong security measures, no system is 100% secure. We encourage you to use a strong, unique password for your account.

5. Fraud Detection and Security Monitoring

To maintain a safe platform for all users, we implement automated fraud detection systems that:

  • Monitor IP addresses for suspicious patterns (multiple accounts, rapid-fire requests)
  • Track authentication attempts to detect potential account takeovers
  • Analyze user behavior patterns to identify fake or bot accounts
  • Automatically flag accounts that exhibit fraudulent characteristics

Data Retention for Security

Security-related data is retained according to these schedules:

  • IP address logs: Retained for 1 year for fraud analysis and security investigations
  • Authentication logs: Kept for 90 days for immediate security monitoring
  • Flagged suspicious activity: Retained indefinitely for platform protection
  • Account deletion: Security logs are purged 30 days after account deletion

This retention is necessary to detect patterns of abuse that may span multiple accounts or long time periods. Data is used solely for security purposes and is not shared with third parties except as required by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of certain communications

7. Cookies and Tracking

We use minimal cookies and similar technologies to:

  • Keep you logged in to your account (session management)
  • Remember your preferences and settings
  • Ensure platform security and prevent abuse

We do not use third-party analytics, advertising cookies, or tracking scripts. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information only as long as you maintain an active account. When you delete your account, we will remove all your personal data within 30 days, except where retention is required by law or security purposes as outlined above.

Note: Security logs (IP addresses, authentication attempts) may be retained longer for fraud prevention as detailed in Section 5.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:

privacy@compatibility.com

Questions about your data:

You can view, update, or delete your personal information anytime through your Account Settings.