Frequently Asked Questions

How do I create an account?

Creating an account is simple:

1. Click the "Sign Up" button on the homepage
2. Enter your email address and create a secure password
3. Verify your email address by clicking the link we send you
4. Complete your profile to start using Roomazon

Is Roomazon free to use?

Yes! Roomazon offers a free plan for your first property and tenant. You can upgrade anytime for more features and properties.

How do I update my profile information?

You can update your profile anytime:

1. Go to your Account Settings from the user menu
2. Click on the "Account Info" tab
3. Edit your profile information
4. Click "Save Changes" to update your profile

How do I change my password?

To change your password:

1. Go to Account Settings
2. Click on the "Security" tab
3. Enter your current password and new password
4. Click "Update Password"

Can I delete my account?

Yes, you can delete your account at any time. Go to Account Settings → Danger Zone → Delete Account. This action is permanent and cannot be undone.

Is my information safe?

Yes, we take your privacy seriously. Roomazon uses industry-standard encryption and secure data storage to protect your account and documents. Only you (and any authorized users you invite) can access your property and tenant data.

How do I control my data?

You have full control over your information in Roomazon. You can update or delete your properties, tenants, and documents at any time. For account deletion or data export, contact our support team.

The site is loading slowly. What should I do?

Try these troubleshooting steps:

• Refresh your browser page
• Clear your browser cache and cookies
• Try using a different browser
• Check your internet connection
• Contact support if the issue persists

I'm not receiving email notifications. What's wrong?

Check these common issues:

• Check your spam/junk folder
• Verify your email address in Account Settings
• Make sure notifications are enabled in your settings
• Add our domain to your email whitelist

What browsers are supported?

We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, please use the latest version of your preferred browser.