Maintenance Issue Management
Efficiently track maintenance requests, manage vendor information, monitor costs, and keep detailed records of all property maintenance activities.
Managing Maintenance Issues
Keep track of all maintenance requests and repairs with Roomazon’s comprehensive maintenance management system.
Creating Maintenance Issues
To log a new maintenance request:
- Navigate to the Maintenance section
- Click “Report New Issue”
- Select the property and category (plumbing, electrical, etc.)
- Add a detailed description
- Set priority level (low, medium, high, urgent)
- Upload photos if available
Issue Categories
Organize issues by category:
- Plumbing: Leaks, clogs, pipe issues
- Electrical: Outlets, lighting, wiring
- HVAC: Heating, cooling, ventilation
- Appliances: Refrigerator, washer, dryer issues
- General: Painting, cleaning, miscellaneous
- Emergency: Issues requiring immediate attention
Status Workflow
Track issues through these status stages:
- Reported: Initial status when issue is logged
- In Progress: Work has begun on the issue
- Completed: Issue has been resolved
- Cancelled: Issue was cancelled or not needed
Cost and Vendor Tracking
Keep detailed financial records:
- Log estimated and actual costs
- Track vendor information and contact details
- Upload receipts and invoices
- Generate cost reports by category
Dashboard Integration
Monitor maintenance activity from your dashboard:
- View open issues requiring attention
- Track monthly maintenance costs
- Monitor issue resolution times
- Identify properties with frequent issues